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What maintenance checks to perform when industrial ice machines aren't making ice - Icesta

2025/08/19

Industrial ice machines are essential pieces of equipment for a wide range of businesses, from restaurants and bars to hotels and hospitals. When these machines aren't producing ice as they should, it can disrupt operations and lead to lost revenue. However, many of the issues that cause industrial ice machines to stop making ice can be easily resolved with regular maintenance checks. In this article, we will explore some common maintenance checks you can perform to ensure your industrial ice machine is always running smoothly.


Check the Water Supply

One of the most common reasons why an industrial ice machine may not be making ice is due to issues with the water supply. Before diving into more complex troubleshooting, it's important to check that the water supply to the machine is functioning properly. Make sure that the water line is connected securely and that there are no kinks or blockages in the line. Additionally, check the water inlet valve to ensure it is open and allowing water to flow into the machine. If the water supply is the issue, resolving it may be as simple as removing a blockage or adjusting the water pressure.


Inspect the Water Filtration System

Another potential culprit for an industrial ice machine not making ice is a clogged or dirty water filtration system. The water used to make ice should be clean and free of impurities to ensure the ice produced is of high quality. Over time, the water filtration system can become clogged with debris, mineral deposits, or other contaminants, which can hinder the machine's ability to produce ice. Make sure to regularly inspect and clean the water filtration system, replacing any filters that are clogged or past their recommended lifespan.


Examine the Evaporator Coils

The evaporator coils are responsible for removing heat from the water to freeze it into ice. If the evaporator coils are dirty or covered in dust, they may struggle to efficiently cool the water, resulting in a decrease in ice production. To check the evaporator coils, you will need to access the inside of the ice machine, which may require some disassembly. Once you have access to the evaporator coils, visually inspect them for any signs of dirt, dust, or debris. If you notice buildup on the coils, carefully clean them using a soft brush or cloth to remove any obstructions that may be inhibiting their performance.


Check the Condenser Unit

The condenser unit of an industrial ice machine is responsible for releasing the heat absorbed by the evaporator coils, allowing the machine to continue producing ice. If the condenser unit is dirty or blocked, it may struggle to release heat efficiently, causing the ice machine to underperform. To check the condenser unit, locate it on the exterior of the ice machine and inspect it for any signs of dirt, dust, or debris. Use a vacuum or compressed air to carefully clean the condenser unit, being cautious not to damage any delicate components. Regularly cleaning the condenser unit can help prevent issues with ice production and extend the lifespan of the ice machine.


Inspect the Ice Machine Controls

In some cases, an industrial ice machine may stop making ice due to issues with the controls or electrical components. Before assuming the worst, take a moment to inspect the controls of the ice machine for any error codes, blinking lights, or unusual behavior. Check the power supply to the machine to ensure it is securely plugged in and receiving electricity. If the controls appear to be functioning normally but the machine still isn't making ice, it may be time to contact a professional technician to diagnose and repair any electrical issues.


In conclusion, regular maintenance checks are essential for ensuring that industrial ice machines are always operating at peak performance. By following the maintenance tips outlined in this article, you can proactively address issues that may arise and prevent costly breakdowns that disrupt your business operations. Remember to check the water supply, inspect the water filtration system, examine the evaporator coils, clean the condenser unit, and inspect the ice machine controls regularly to keep your industrial ice machine running smoothly. With proper maintenance and care, your ice machine will continue to produce high-quality ice for years to come.

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