Customized Direct cooling 5 10 15 tons Block Ice machine manufacturers From China | Brother Ice System

INTRODUCTION OF DIRECTCOOLING BLOCK ICE MACHINE

The Direct Cooling Block ice machine is a new type of high efficient Block ice machine，different from the traditional Brine cooling, the evaporator（Block ice moulds） is made of aluminum alloy, the refrigerant evaporates and exchanges heat directly in the evaporator to make ice without  salt water,thus the machine has long life-span,never rust in the evaproator. The deicing is semi-automatically without any crane and manual harvest to give users most convenience .

We also provide containerized direct cooling block ice machines and brine block ice machines, and containerized brine block ice machines. Click for details.

FAQ

1.  Questions before quotation    

2. A. What weight of block ice per piece do you like? 15kg, 25kg, 50kg or others?    

B. Where and when would the machine be installed roughly?The ambient temperature and water inlet temperature?    

C. What’s the power supply?    

D. What daily capacity do you need?    

2. Installation & commissioning    

A. Installed by customers according to the manuals, online instructions and live video conference of ICESTA.    

B. Installed by ICESTA engineers.    

a. ICESTA would arrange 1~3 engineers based on the projects to the installation sites for the final supervision of all installations and commissioning.    

b. Customers need to provide local accommodation and round-trip ticket for our engineers and pay for the commissions. US Dollars 100 per engineer per day.    

c. Power, water, installation tools and spare parts need to be ready before ICESTA engineers arrive.    

3. Warranty & Technical support    

A. 1 year after Bill of Lading date.    

B. Any failure occurred within the period due to our responsibility, ICESTA will supply the spare parts for free.    

C. ICESTA provide full technical support and training courses after equipment installation and commissioning.    

D. Permanent technical support & consultation all life long for the machines.    

E. Over 25 engineers for instant after-sale services and more than 15 are available for serving overseas.    

365 days X 7 X 24 hours phone / EMAIL assistance    

5 Failure Claim procedures    

a. Detailed written failure description is required by fax or by mail, indicating the relevant equipment information and detailed description of failure.    

b. Relevant pictures are required for failure confirmation.    

c. ICESTA engineering and after-sales service team will check and form a diagnosis report.    

d. Further trouble-shooting solutions will be offered to customers within 24 hours after receiving the written description and pictures